RESOURCES: Insights

RETAIL HOLIDAY DISPLAYS: EXPECTATIONS VS. REALITY 

Insights - Nov-2022

RETAIL HOLIDAY DISPLAYS: EXPECTATIONS VS. REALITY 

By: Lisa Britton Poppler

With healthy predictions for holiday spending – as seen in growth forecasts during November and December between 6% and 8% by the National Retail Federation – and individuals shifting back to in-store shopping retailers must be prepared to deliver exceptional customer experie...

2022 RETAIL HOLIDAY HIRING TIPS 

Insights - Nov-2022

2022 RETAIL HOLIDAY HIRING TIPS 

As detailed in the National Retail Federation’s 6 things to know about the 2022 holiday shopping season “Retailers are preparing for early holiday shopping. Meanwhile, the labor market is still not functioning anywhere close to normal as it did prior to the pandemic. Available workers have been...

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

Insights - Sep-2022

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

As we ramp up for 2022’s peak shopping period, amidst uncertain market conditions, rising costs, and the fear of a potential recession, how can you get the most out of the holiday season?
TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

Insights - Jul-2022

TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

One of my favorite quotes about the service industry comes from Richard Branson; “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
OPTERUS 2022 CLIENT SUMMIT

Insights - May-2022

OPTERUS 2022 CLIENT SUMMIT

On May 18th we held our 10th Annual Opterus Client Summit event and what an event it was! With customers joining us from around the world it was our largest event to date Here are the top takeaways.
THE ILLUSION COMMUNICATION HAS HAPPENED

Insights - May-2022

THE ILLUSION COMMUNICATION HAS HAPPENED

When we started Opterus I found a quote from George Bernard Shaw where he famously said, “The single biggest problem with communication is the illusion that it has taken place.” I still think that is a major issue within the retail industry.
OPTIMIZING OPERATIONS WITH OPTERUS

Insights - Apr-2022

OPTIMIZING OPERATIONS WITH OPTERUS

No matter what time of the year it is, it’s always a great idea to refine your processes. The pandemic has made retailers reconsider tried and true processes.
FOODSERVICE SOLUTIONS

Insights - Apr-2022

FOODSERVICE SOLUTIONS

OPSCENTER’s “Forms” Module coupled with Dashboarding provide an excellent way to accurately capture important data for week over week or year of year analysis.
WHEN EVERYTHING CONNECTS, ANYTHING IS POSSIBLE!

Insights - Mar-2022

WHEN EVERYTHING CONNECTS, ANYTHING IS POSSIBLE!

Communication is used in everything we say and do. It’s the glue that connects us with each other, but you need the right glue for each situation.
CEO INSIGHT - SUCCESSFUL ASSOCIATE ONBOARDING 

Insights - Feb-2022

CEO INSIGHT - SUCCESSFUL ASSOCIATE ONBOARDING 

There are several point solutions available that provide specific associate onboarding for the retail industry.
CEO INSIGHT - 2021 IS QUICKLY WINDING DOWN

Insights - Nov-2021

CEO INSIGHT - 2021 IS QUICKLY WINDING DOWN

2021 is quickly winding down. With the world slowly returning to a ‘kind of normal’, I know that we, at Opterus, are very excited for the next 12 months
CEO INSIGHT - IS IT TIME TO THINK ABOUT THE HOLIDAYS?

Insights - Sep-2021

CEO INSIGHT - IS IT TIME TO THINK ABOUT THE HOLIDAYS?

We are in the midst of the back-to-school season, but I don’t think it’s too early to start thinking about the holidays.
CEO INSIGHT - THE POWER OF KNOWLEDGE FOR RETAIL OPERATIONS SUCCESS

Insights - Aug-2021

CEO INSIGHT - THE POWER OF KNOWLEDGE FOR RETAIL OPERATIONS SUCCESS

2020 seemed like it lasted for years and 2021 seems to be flying by a warp speed.
CEO INSIGHT - RETAIL TRENDS, POST PANDEMIC BRICKS AND MORTAR

Insights - Jun-2021

CEO INSIGHT - RETAIL TRENDS, POST PANDEMIC BRICKS AND MORTAR

When it comes to bricks and mortar retailers, to reference an old fable, you definitely want to be the piggie that build their house of bricks.
RETAIL BANKING SOLUTION - THINKING COMMUNICATIONS STRATEGICALLY WITH OPSCENTER

Insights - Mar-2021

RETAIL BANKING SOLUTION - THINKING COMMUNICATIONS STRATEGICALLY WITH OPSCENTER

In the consumer banking industry, just like with brick-and-mortar retailers, there must be a strong and clear focus on the client and client loyalty.
RETAIL BANKING: THINKING STRATEGICALLY ABOUT EFFECTIVE INTERNAL COMMUNICATION

Insights - Feb-2020

RETAIL BANKING: THINKING STRATEGICALLY ABOUT EFFECTIVE INTERNAL COMMUNICATION

As customer experience becomes a major differentiator for customer loyalty in all areas of retail, effective internal communication in retail banking will be extremely important as this sector continues to grow.
ADVICE FOR RETAILERS: BE GOOD, DO GOOD!

Insights - Nov-2019

ADVICE FOR RETAILERS: BE GOOD, DO GOOD!

There’s nothing better than a little kindness. Be the good you want to see in the world.
OPTERUS SOCIAL COLLABORATION

Insights - Aug-2018

OPTERUS SOCIAL COLLABORATION

Opterus has taken its philosophy for simplicity, with no compromise to functionality, and has addressed the need for social collaboration within retail organizations
ENGAGE ASSOCIATES BY EASILY CREATING CERTIFICATION PROGRAMS SUCH AS ON-BOARDING, PRODUCT OR SKILLS TRAINING…

Insights - Jul-2018

ENGAGE ASSOCIATES BY EASILY CREATING CERTIFICATION PROGRAMS SUCH AS ON-BOARDING, PRODUCT OR SKILLS TRAINING…

Do you need a way to consistently on-board, educate and test your associates? You can without having to invest in an expensive LMS solution.
GET A CONFIGURATION BASED 360-DEGREE VIEW OF YOUR ORGANIZATION AND BE MORE PRODUCTIVE

Insights - Jun-2018

GET A CONFIGURATION BASED 360-DEGREE VIEW OF YOUR ORGANIZATION AND BE MORE PRODUCTIVE

Opterus’ OPSCENTER is in an inclusive suite of modules to solve your retail communications problems and provide a 360-degree view of your organization.

CALL TO ACTION

Consistent and intuitive, Opterus solutions effectively streamline communications for minimal change management — allowing for greater employee satisfaction, increased performance, and a greater sense of connectedness.
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