May 12-14th, 2026

Toronto, Ontario

Canada

Why attend?

⭐ Strengthen Relationships & Build Trust
There’s nothing more powerful than connecting face‑to‑face. Our summit creates the perfect environment to deepen relationships with the Opterus team and with fellow retailers. You’ll leave with stronger partnerships and a more collaborative network than ever.

⭐ Get a First Look at Opterus’ Roadmap
Your voice helps shape the future of OPSCENTER. Join us for open discussions about upcoming functionality, share what you’d love to see next, and play a direct role in building a solution that supports your evolving needs.

⭐ Accelerate Problem‑Solving & Innovation
Meet your client support team in person and dig into real challenges together. With the right people in the room, brainstorming becomes faster, fresher, and more impactful—unlocking new ideas and improvements.

⭐ Expand Your Network with High‑Value Connections
Consistently rated one of the biggest benefits of attending—networking here goes beyond the basics. Connect with our leadership team, learn from industry experts, and discover how your peers are using OPSCENTER in creative, high‑impact ways. These relationships often spark new collaborations and opportunities.

⭐ Enhance Your Skills & Grow Your Expertise
Get hands‑on with the platform alongside other users. You’ll learn new ways to expand your use of existing functionality and uncover insights into how different retailers are leveraging the system to its fullest potential.

⭐ Align on Shared Goals & Influence the Future
Your perspective matters. Help guide our priorities, contribute to future initiatives, and ensure we continue building tools that drive real value for your business.

 


Venue

Bennett Jones LLP | First Canadian Place

 

Where To Stay

6:30 PM

Welcome Dinner at Notte Ristorante (formerly Amano Trattoria)‍ ‍

9 Church Street
Toronto, ON M5E 1M2

https://www.notteristorante.ca/

AGENDA

Tuesday May 12th, 2026

AGENDA

7:45 – 8:45 AM

Breakfast Provided On-Site

8:45 – 9:15 AM

Opening & Welcome

Gary Stonell & Craig Brownridge

9:15 – 10:00 AM

Opterus: A Year in Review

Janet Hawkins & Rick Peters

10:00 – 10:30 AM

GNC: TBD

Speaker: TBD

10:30 10:45 AM

Break

10:45 – 11:15 AM

Functional Deep Dive: Issue & Tickets

Craig Brownridge & Yohan Mohammed

11:15 – 11:45 AM

Family Dollar: TBD

Speaker: TBD

11:45 – 12:05 PM

Sponsor Track: 1

12:05 – 1:00 PM

Lunch Provided On-Site

1:00 – 1:45 PM

Keynote

Robin Beighley - Leading Retail Industry Expert

1:45 – 2:15 PM

Dollar Tree: GraphQL Integration, Accomplishments and Benefits

Speaker: TBD

2:15 – 2:35 PM

Sponsor Track: 2

2:35 – 2:50 PM

Break

2:50 – 3:20 PM

Functional Deep Dive: Audits

Shelley Owen & Craig Brownridge

3:20 – 3:40 PM

Praxis: TBD

Speaker: TBD

3:40 – 4:10 PM

Functional Deep Dive: Dashboards and Overview of the Field Leadership Dashboard

Craig Brownridge

4:10 – 4:15 PM

Day 1: Wrap-Up

Gary Stonell & Craig Brownridge

6:00 PM

Second City Dinner and a Show

The Second City, 110 Harbour St, Toronto, ON M5J 0B6

https://www.secondcity.com/toronto

Join us for a private dinner before a soon-to-be-announced comedy show at the legendary Second City Toronto!

DAY 1: Wednesday May 13th, 2026

DAY 2: Thursday May 14th, 2026

8:00 – 8:45 AM

Breakfast Provided On-Site

8:45 – 9:05 AM

Sponsor Track: 3

Delaplex

9:05 – 9:35 AM

Client Presentation: TBD

Speaker: TBD

9:35 – 10:05 AM

Hidden Gems & Gotchas

Yohan Mohammed

10:05 – 10:20 AM

Break

10:20 – 10:40 AM

Sponsor Track: 4

10:40 – 11:10 AM

LCBO: TBD

Speaker: TBD

11:10 – 11:40 AM

BMR: Flip Your Pog: An Incentive Program for Visual Merchandizing Compliance

Marjolaine Constantin & Christina Meguerian

11:40 – 12:40 PM

Building What’s Next: OPSCENTER Roadmap

Rick Peters

12:40 – 12:45 PM

Final Remarks

Janet Hawkins

12:45 – 4:00 PM

Light Lunch & Client Collaborative Session (Optional)

“You don’t want to miss this session, my favourite part of the event!”

  • "This is my fourth or fifth client summit with Opterus. It's been an incredible learning experience. It's always incredible to make new connections. Talk about what's going on in the industry and to share best practices and tips with new people."

    Designer Brands Canada

  • “The Opterus Client Summit was really amazing. Every presentation was engaging. When I first came here, I realized Pet Valu wasn't utilizing OPSCENTER to its fullest potential. But now I can't wait to go back and show them all what I learned. It was really nice to meet the Opterus team and other companies utilizing the system. 10/10 I would Summit with Opterus again!”

    Pet Valu

  • “Toronto has been a great city and Opterus is a great company that has been super helpful and thoughtful with this Summit, and I’ve had a lot of fun!”

    Camping World

  • “It's great to rub shoulders with other retailers using OPSCENTER, and to look towards the future of how we're going to better serve our stores with what we’ve learned at the summit.”

    Dollar Tree