May 12-14th, 2026
Toronto, Ontario
Canada
Why attend?
⭐ Strengthen Relationships & Build Trust
There’s nothing more powerful than connecting face‑to‑face. Our summit creates the perfect environment to deepen relationships with the Opterus team and with fellow retailers. You’ll leave with stronger partnerships and a more collaborative network than ever.
⭐ Get a First Look at Opterus’ Roadmap
Your voice helps shape the future of OPSCENTER. Join us for open discussions about upcoming functionality, share what you’d love to see next, and play a direct role in building a solution that supports your evolving needs.
⭐ Accelerate Problem‑Solving & Innovation
Meet your client support team in person and dig into real challenges together. With the right people in the room, brainstorming becomes faster, fresher, and more impactful—unlocking new ideas and improvements.
⭐ Expand Your Network with High‑Value Connections
Consistently rated one of the biggest benefits of attending—networking here goes beyond the basics. Connect with our leadership team, learn from industry experts, and discover how your peers are using OPSCENTER in creative, high‑impact ways. These relationships often spark new collaborations and opportunities.
⭐ Enhance Your Skills & Grow Your Expertise
Get hands‑on with the platform alongside other users. You’ll learn new ways to expand your use of existing functionality and uncover insights into how different retailers are leveraging the system to its fullest potential.
⭐ Align on Shared Goals & Influence the Future
Your perspective matters. Help guide our priorities, contribute to future initiatives, and ensure we continue building tools that drive real value for your business.
Venue
Bennett Jones LLP | First Canadian Place
Where To Stay
6:30 PM
Welcome Dinner at Notte Ristorante (formerly Amano Trattoria)
9 Church Street
Toronto, ON M5E 1M2
AGENDA
Tuesday May 12th, 2026
AGENDA
7:45 – 8:45 AM
Breakfast Provided On-Site
8:45 – 9:15 AM
Opening & Welcome
Gary Stonell & Craig Brownridge
9:15 – 10:00 AM
Opterus: A Year in Review
Janet Hawkins & Rick Peters
10:00 – 10:30 AM
GNC: TBD
Speaker: TBD
10:30 –10:45 AM
Break
10:45 – 11:15 AM
Functional Deep Dive: Issue & Tickets
Craig Brownridge & Yohan Mohammed
11:15 – 11:45 AM
Family Dollar: TBD
Speaker: TBD
11:45 – 12:05 PM
Sponsor Track: 1
12:05 – 1:00 PM
Lunch Provided On-Site
1:00 – 1:45 PM
Keynote
Robin Beighley - Leading Retail Industry Expert
1:45 – 2:15 PM
Dollar Tree: GraphQL Integration, Accomplishments and Benefits
Speaker: TBD
2:15 – 2:35 PM
Sponsor Track: 2
2:35 – 2:50 PM
Break
2:50 – 3:20 PM
Functional Deep Dive: Audits
Shelley Owen & Craig Brownridge
3:20 – 3:40 PM
Praxis: TBD
Speaker: TBD
3:40 – 4:10 PM
Functional Deep Dive: Dashboards and Overview of the Field Leadership Dashboard
Craig Brownridge
4:10 – 4:15 PM
Day 1: Wrap-Up
Gary Stonell & Craig Brownridge
6:00 PM
Second City Dinner and a Show
The Second City, 110 Harbour St, Toronto, ON M5J 0B6
https://www.secondcity.com/toronto
Join us for a private dinner before a soon-to-be-announced comedy show at the legendary Second City Toronto!
DAY 1: Wednesday May 13th, 2026
DAY 2: Thursday May 14th, 2026
8:00 – 8:45 AM
Breakfast Provided On-Site
8:45 – 9:05 AM
Sponsor Track: 3
Delaplex
9:05 – 9:35 AM
Client Presentation: TBD
Speaker: TBD
9:35 – 10:05 AM
Hidden Gems & Gotchas
Yohan Mohammed
10:05 – 10:20 AM
Break
10:20 – 10:40 AM
Sponsor Track: 4
10:40 – 11:10 AM
LCBO: TBD
Speaker: TBD
11:10 – 11:40 AM
BMR: Flip Your Pog: An Incentive Program for Visual Merchandizing Compliance
Marjolaine Constantin & Christina Meguerian
11:40 – 12:40 PM
Building What’s Next: OPSCENTER Roadmap
Rick Peters
12:40 – 12:45 PM
Final Remarks
Janet Hawkins
12:45 – 4:00 PM
Light Lunch & Client Collaborative Session (Optional)
“You don’t want to miss this session, my favourite part of the event!”