May 12-14th, 2026

Toronto, Ontario, Canada

Opterus' Operational Excellence Client Summit 2026

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Why attend?

⭐ Be Inspired!

Expand your Opterus expertise in this exciting two-day event.

Participate in peer-led discussions from the top retailers in the world around best practices.

Get to know your Opterus team first-hand, and be a part of the future of OPSCENTER!

⭐ Build your network!

With attendees from around the world and exciting evening networking events,

there are lots of opportunities to make new professional contacts and meet industry experts.

⭐ Food and fun!

Experience the multi-cultural city of Toronto and explore some of the hottest

restauraunts and spectacular views the city has to offer with fellow attendees!

Venue

Bennett Jones LLP | First Canadian Place

 

Where To Stay

AGENDA

Arrive & Meet

6:30 PM

Welcome Dinner at Notte Ristorante (formerly Amano Trattoria)

9 Church Street
Toronto, ON M5E 1M2

https://www.notteristorante.ca/

Tuesday May 12th, 2026

7:45 – 8:45 AM

Breakfast Provided On-Site

8:45 – 9:15 AM

Opening & Welcome

Gary Stonell & Craig Brownridge

9:15 – 10:00 AM

Opterus: A Year of Highlights & Milestones

Janet Hawkins

10:00 – 10:30 AM

GNC: TBD

Speaker TBD

10:30 – 10:45 AM

Break

10:45 – 11:15 AM

Functional Deep Dive: Issue & Tickets

Craig Brownridge & Yohan Mohammed

11:15 – 11:45 AM

Family Dollar: TBD

Speaker: TBD

11:45 – 12:05 PM

Sponsor Track: 1

12:05 – 1:00 PM

Lunch Provided On-Site

1:00 – 1:45 PM

Keynote

Robin Beighley

1:45 – 2:15 PM

Dollar Tree: GraphQL Integration, Accomplishments and Benefits

Speaker: TBD

2:15 – 2:35 PM

Sponsor Track: 2

2:35 – 2:50 PM

Break

2:50 – 3:20 PM

Functional Deep Dive: Audits

Shelley Owen & Craig Brownridge

3:20 – 3:40 PM

Praxis: TBD

Speaker: TBD

3:40 – 4:10 PM

Functional Deep Dive: Dashboards and Overview of the Field Leadership Dashboard

Craig Brownridge

4:10 – 4:15 PM

Day 1: Wrap-Up

Gary Stonell & Craig Brownridge

6:00 PM

Second City Dinner and a Show

The Second City, 110 Harbour St, Toronto, ON M5J 0B6

https://www.secondcity.com/toronto

Join us for a private dinner before a soon-to-be-announced comedy show at the legendary Second City Toronto!

DAY 1: Wednesday May 13th, 2026

DAY 2: Thursday May 14th, 2026

8:00 – 8:45 AM

Breakfast Provided On-Site

8:45 – 9:05 AM

Sponsor Track: 3

Delaplex

9:05 – 9:35 AM

Client Presentation: TBD

Speaker: TBD

9:35 – 10:05 AM

Hidden Gems & Gotchas

Yohan Mohammed

10:05 – 10:20 AM

Break

10:20 – 10:40 AM

Sponsor Track: 4

10:40 – 11:10 AM

LCBO: TBD

Speaker: TBD

11:10 – 11:40 AM

BMR: Flip Your Pog: An Incentive Program for Visual Merchandizing Compliance

BMR & Christina Meguerian

11:40 – 12:40 PM

Building What’s Next: OPSCENTER Roadmap

Rick Peters

12:40 – 12:45 PM

Final Remarks

Janet Hawkins

12:45 – 4:00 PM

Optional Lunch, Sandwiches/Snacks & Client Collaborative Session

 

  • "This is my fourth or fifth client summit with Opterus. It's been an incredible learning experience. It's always incredible to make new connections. Talk about what's going on in the industry and to share best practices and tips with new people."

    Designer Brands Canada

  • “The Opterus Client Summit was really amazing. Every presentation was engaging. When I first came here, I realized Pet Valu wasn't utilizing OPSCENTER to its fullest potential. But now I can't wait to go back and show them all what I learned. It was really nice to meet the Opterus team and other companies utilizing the system. 10/10 I would Summit with Opterus again!”

    Pet Valu

  • “Toronto has been a great city and Opterus is a great company that has been super helpful and thoughtful with this Summit, and I’ve had a lot of fun!”

    Camping World

  • “It's great to rub shoulders with other retailers using OPSCENTER, and to look towards the future of how we're going to better serve our stores with what we’ve learned at the summit.”

    Dollar Tree

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