Keeping stores informed, efficient and on-track is a constant battle for most retailers today. Finding a software solution to solve the problem usually entails costly & lengthy custom development projects, expensive licenses, and the headaches of installing and supporting the system across all locations.

Opterus solves these problems with the delivery of Store Ops-Center, a solution that you subscribe to as a monthly service for your stores. Store Ops-Center is a hosted web-based solution that requires no software roll-out, enabling you to start using the system immediately.

Store Ops-Center is also specifically tailored for retail operations with an easy to use, integrated user interface and predefined retail specific roles to get you started quickly without the need for extensive training or massive system configuration.

Store Ops-Center allows you to easily send messages to stores or groups of stores, track and monitor store issues, assign store or personal tasks, log incident reports, distribute documentation, create custom electronic forms, maintain store schedules, generate email alerts to head office employees and more, all with on-demand visibility to store progress and actions.

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With Message Center, you can easily send content-rich messages to all stores, a group or stores, or individual stores and know that the messages are being read. Messages can be targeted at specific user roles allowing you to create job specific messages.

Store staff can easily use Message Center to see messages that are new to them, or new to their store.

Retailers can rest easy in the knowledge that their targeted store staff has received a consistent message in a quick and efficient manner allowing them to spend more time focusing on the customer.

Task Manager is used to create and track task progress for store and individual tasks.

Using the retail hierarchy and user roles as defined during implementation, task assignment can be distributed to ensure that all tasks are performed with the same consistency across the retail chain.

With Task Manager, store staff can easily view new and upcoming tasks, get clear direction, track their progress and log issues that need to be managed.

Become more productive by centralizing your communications and streamlining the execution of your corporate strategies with Store Ops-Center.

With Issue Tracker, stores can log and track their own support or operational issues.

Create as many issue categories as you need and designate who is responsible for resolving the issue.

Issue resolvers can be one or more specific people, or you can designate regional managers to own issue types. Issues can be marked as being either private or public so that confidential issues can be handled as well as general public issues.

You will see more effective and quicker resolution of all types of store issues that could be impacting your bottom line revenue.

Store Schedule allows retailers who create manual employee schedules in their stores to create and manage them more efficiently online. The easy-to-use Store Schedule module adds a whole new level of convenience for retailers by providing a hassle-free way to create employee schedules, change shifts and set breaks. Schedules can be viewed within Store Ops-Center by store employees, district managers or anyone at the head office.

The Store Schedule module enables easy schedule creation by automatically showing total hours by employee, day, and store location. Schedules from past weeks can be copied so that schedules don't have to be started from scratch and the daily shift chart helps ensures adequate sales floor coverage at all times. Staff schedules through the Store Scheduling module can also be used to capture payroll hours. Schedules can be confirmed and finalized at the end of the work period so that actual times can be easily downloaded for payroll data collection and processing.

With Surveys and Forms, you can easily define your own on-line Forms and get the information back instantly as they are completed or download results in bulk.

Store staff can quickly find and access Forms or complete a Survey as part of a task. Form and Survey data can be downloaded and consolidated in CSV, XML, or even create your own custom data format for easy integration to other systems.

Form information can be manually pulled back on demand, or you can use the SOC WebServices to systematically retrieve form data.

Be green! Reduce your expenses along with the amount of paper going to and from your stores.

With Store Calendar give Head Office and Stores a calendar view to all assigned tasks, or use it to track any types of shared or private events.

Head Office and field personnel can use the Store Calendar to view already assigned tasks in order to plan other upcoming store activities, and Store personnel can view their days, weeks and months at a glance to ensure they are in compliance with required tasks and can better plan the store schedule.

Stores can even make use of the Calendar to enter their own events and decide if they are public within the store, or personal events that only they will be able to see when accessing SOC.

The Store Ops-Center Training module allows you to easily create and assign tests to be taken by store staff. Tests can be created with multiple sections, unlimited questions and customized scoring.

The test workflow type can be set to create "blind" tests so that users do not see any results during the test, or allow users to correct their answers after learning from their mistakes.

As tests are completed, the result data can be viewed in a test report or easily downloaded for full analysis.

With Document Library, you can decrease or even eliminate the hard copy documents and forms in your stores.

Stores can print forms as needed, read policies and procedures on-line, and always have the most up to date versions of any documents.

Specific documents can be targeted to certain locations or roles so that what is accessible in the Document Library by the stores is tailored to the user's location and job profile.

Head Office users can also use Document Library to keep and track previous versions of documents and change logs.