Message Center

With Message Center, you can easily send content-rich messages to all stores, a group of stores, or individual stores & know that messages are being read.  Messages can be targeted at specific user roles allowing you to create job specific messages.

Store staff can easily use Message Center to see messages that are new to them, or new for their store.

 Issue Tracker

With Issue Tracker, allow stores to log and track their own support or operational issues.  Create as many issue categories as you need and designate who is responsible for resolving the issue.  Issue resolvers can be one or more specific people, or you can designate regional managers to own issue types.

 Issues can be marked as being either private or public so that confidential issues can be handled as well as general public issues.  

 Task Manager

Use Task Manager to create and track task progress for store and individual tasks.  You can use your retail hierarchy and roles to distribute task assignments and ensure that tasks are performed with consistency across the retail chain.

With Task Manager, store staff can easily view new and upcoming tasks, get clear direction, track their progress and log task issues.

 Compliance Reporting

With Compliance Reporting, get an on-demand management view for monitoring issues, task progress and store compliance.  Compliance Reporting allows you to view and analyze:

• Message Read Compliance
• Issue Resolution
• Store Issue Problem Areas
• Task Progress and completion   

 Incident Manager

With Incident Manager, allow stores to easily create incident reports and log updates in order to maintain a full electronic case file for injuries, inaccurate shipments, or any other incident. 

Incident Manager automatically alerts designated Head Office personnel or Regional Managers whenever new cases are added or updated

 Electronic Forms

With Electronic Forms, you can easily define your own on-line forms, group them into Form Categories and get the information back instantly as they are completed.  Store staff can quickly access and find online forms when required and always know they are using the most up-to-date version of the form.
Form data can be sent directly back to head office via email, or captured in an XML document for processing and easy system integration.

 Document Library

With Document Library, you can decrease or even eliminate the number of paper forms your stores require.  Stores can print paper forms as needed and always have the most up to date document versions. 

 Store Calendar

Use the Store Calendar to track special events and reminders.  Multiple Calendar types can be defined and events can be posted for the entire chain, different brands, store groups and districts, or individual stores.

Stores can even keep a personal event calendar to keep track of their own store specific events.

 KPI Tracking

With KPI Tracker you can create any Key Performance Indicators, set how they are measured, define their targets and then update them over time to track progress.

Store staff can easily see their store or personal goal progress and compare their performance to other people, stores or regions. 

 Training Center

With Training Center, you can easily setup new training modules, post content and set follow up tests.

Training Center can be used to setup a multi-level training program, procedural information or product knowledge updates to ensure your entire store workforce is informed, efficient and driving sales. 

 Staff Scheduler

With Staff Scheduler, you can create store schedules from head-office, allow the stores to create their own, and have a regional manager approve them.

Store staff can specify their available and/or unavailable working hours, request shift changes, receive schedule updates in their personal email, and even view their current schedule from home.