Communicate with each store, and if necessary, each employee within the store from one centralized solution.
Drive financial performance through quicker, more accurate adoption of corporate initiatives.

Retailers can streamline initiatives and make better decision with improved data and reporting from stores giving them a 360° “eye in the sky” view of the enterprise.

Compliance monitoring that reduces operating expenses by having a standard set of workflows that optimize operational efficiencies across all stores.
Ensure compliance with corporate objectives.
Monitor store compliance and increase accountability at the store level by understanding which stores are compliant with their tasks.
Link store issues to tasks, find ways to improve and receive feedback tied to, and independent of, specific tasks.

Today's employees have been immersed in technology almost since birth, and based on their experiences as students and consumers, they have come to expect it in the workplace as well.
The pervasiveness of social media and social computing is a big part of that.
These expectations have to be factored in when trying to recruit, retain and motivate young employees.

Clarity of instruction Following best business practices
Spending more time on the sales floor
Drive consistent customer experience
Studies show 2% to 5% of revenue is lost when store-level employees aren't compliant in executing strategy

• Intuitive, easy-to-use and easy to understand
• Interfaces clean and navigation easy to comprehend
• Unencumbered by decades of history, don't need to support older versions of SW
• SaaS is a great solution for information driven cultures
• Monthly operating expense, no owned asset, renting a service
• No Support and Maintenance fees which are typically at least 20% for updates, etc.
• No hardware costs
• Flexibility and ease of customization through configuration to meet specific needs of the business user
• Reduce implementation costs, reduce on going costs
• Cut "time-to-information"
• Cut the time required to make business decisions and open doors to new insights previously unattainable

Retail Operations
To be a great retailer you have to have great communications! The job of the Operations team is to find ways to increase sales, improve customer experience, improve employee satisfaction and reduce costs. The strategies you develop to do this are only as good as the execution. A real advantage in today's marketplace is having the tools in place to effectively and efficiently communicate to the stores and track compliance on that communication.

Part of effective and efficient communication is managing what gets communicated to the stores. Best run retailers manage the amount of information sent to stores, when that information is sent to stores and what the information is that's going to the stores. Having one or more gatekeepers to help manage that process increased productivity and can cut costs in your organization.

Head office personnel in all departments such as merchandising, IT, HR, training departments, even third party vendors can, with specific role based permissions, all consistently communicate with the stores and the stores have one centralized place to get all the communications targeted to them personally, to their role or to their location or their specific type of store.

The Field
Regional and District Managers can now be more productive and manage by exception. At a glance, know what is going on in your region, your district or in your stores. Know who's done what, and more importantly who hasn't. Be better prepared to support your stores and ensure head office is giving them the support they need to do what is asked of them.

The Stores
Get your Store Manager back on the sales floor where they can focus on selling, increasing customer service or supporting their staff. With Store Ops-Center we've seen examples of store managers spending 50% more time on the sales floor than they used to. They can manage staff, delegate tasks, and at a glance know what has been done and what needs to be done in the store.

Store Employees have a way to communicate back to head office with either adhoc issues or issues linked to incoming tasks or messages. Issues get resolved by a configurable workflow directing messages to the correct person at head office to resolve. You can have increased accountability in your stores and at head office with a 360 degree view of the enterprise.

You can use electronic surveys and forms to collect general information and specific feedback from the stores increasing employee satisfaction and helping you to understand real issues that impact your bottom line.

From the stores perspective, everything they need to know is in one place, Store Ops-Center. Receive general information in messages, see your entire task roster, take advantage or store to store communication to collaborate with other managers, and know your issues are going to be resolved.

You can experience significant financial performance through quicker, more accurate adoption of corporate initiatives and manage store information consistently across the enterprise.